Job Description - Support Manager

About Rightsline:

At Rightsline, we are redefining how the global media and entertainment industry
manages and monetizes intellectual property. Since 2012, Rightsline has been
trusted by some of the world’s most influential studios, broadcasters, and
content owners to simplify the complex world of rights and royalties through
powerful, intelligent technology.

Our cloud-based, fully integrated platform provides a single source of truth for
managing rights, royalties, contracts, and financial workflows across markets,
territories, and distribution channels. By bringing together data, automation,
and collaboration in one configurable ecosystem, we enable organizations to
unlock the full value of their content portfolios while operating with greater
transparency, efficiency, and control.

At Rightsline, we combine deep industry expertise with cutting-edge technology
to solve complex challenges at scale. Our teams work at the intersection of
technology, media, and innovation—building solutions that power the business of
content worldwide.





Joining Rightsline means becoming part of a cooperative, forward-thinking
environment where your ideas, expertise, and contributions directly shape the
future of rights and royalties management. If you are passionate about building
impactful technology and working alongside talented global teams, Rightsline
offers the platform to grow, innovate, and make a meaningful difference.

What You Will Own:

* This role provides direct leadership and operational oversight of the Premium
and Dedicated Support functions. The primary objective is to drive
exceptional customer satisfaction through structured service governance, SLA
adherence, and continuous process improvement. The incumbent will own the
preparation and presentation of Quarterly Support Metrics to customer
executive stakeholders, ensuring transparency on performance, trends, and
service alignment.

* The Manager will participate in major incid

📌 Support Manager-UK (Noida)
🏢 Rightsline
📍 Noida