AHEAD builds platforms for digital business. By weaving together advances in
cloud infrastructure, automation and analytics, and software delivery, we help
enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives
and voices are represented, valued, respected, and heard. We create spaces to
empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal chance employer, and do not discriminate based on an
individual's race, national origin, color, gender, gender identity, gender
expression, sexual orientation, religion, age, disability, marital status, or
any other protected characteristic under applicable law, whether actual or
perceived.

We embrace all candidates that will contribute to the diversification and
enrichment of ideas and perspectives at AHEAD.

We are seeking a highly skilled and experienced Technical Consultant –
ServiceNow to join our team. The ideal candidate will have at least 4 years of
hands-on experience with the ServiceNow platform,



strong communication skills,
and a proven track record of successful customer interactions and project
deliveries. This role demands a deep understanding of ITSM, Service Portal,
Integrations, and ServiceNow’s evolving AI capabilities.

n

Roles and Responsibilities

* Must have strong technical skills to understand client requirements and
effectively translate them into user stories and tasks for the development
team.

* Customize and configure core ServiceNow applications, including ITSM and
Service Portal and Integrations.

* Conduct workshops and demos for stakeholders and end users.

* Collaborate with internal teams and clients to ensure high-quality delivery.

* Lead in crafting, enhancing, and delivering scalable ServiceNow Core and
AI solutions.

* Actively participate in client meetings and discussions to capture client
needs and translate them into clear development activities.

* Perfo

📌 Technical Consultant (Gurugram)
🏢 AHEAD
📍 Gurugram