AHEAD builds platforms for digital business. By weaving together advances in
cloud infrastructure, automation and analytics, and software delivery, we help
enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives
and voices are represented, valued, respected, and heard. We create spaces to
empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal chance employer, and do not discriminate based on an
individual's race, national origin, color, gender, gender identity, gender
expression, sexual orientation, religion, age, disability, marital status, or
any other protected characteristic under applicable law, whether actual or
perceived.

We embrace all candidates that will contribute to the diversification and
enrichment of ideas and perspectives at AHEAD.

As a Senior Technical Consultant focused on AI capabilities, you will own
the end‑to‑end build of AI‑enabled solutions on the Now Platform — Now Assist
skills and AI Agents through predictive models,



AI Search, and the data
foundations that make them work. You will guide development activities, mentor
technical consultants and junior developers, and partner with Principal
consultants and architects to shape complex agentic solutions. Beyond core
platform development, you will lead AI enablement across at least
one additional product suite (ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or
ESM) and translate ambiguous business outcomes into secure, governed, measurable
AI capabilities. Your depth in both platform engineering and applied AI will
influence how our clients adopt agentic workflows and how they realize value
from them.

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Roles and Responsibilities

Solution and Stakeholder Leadership

* Translate business outcomes and documented requirements into AI solutions
that are secure, governed, explainable, and aligned to platform best
practices

* Identify and qualify AI use cases with cl

📌 ServiceNow Senior Technical Consultant (Gurugram)
🏢 AHEAD
📍 Gurugram