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HSBC UK is a global business of HSBC, providing Retail Banking, Wealth Management and Commercial Banking services to 15+ Million customers across the UK.Digitalisation is a key pillar of HSBC UK’s strategy and a key enabler of its operating model. HSBC UK has been investing >$1bn per annum in its digitalization priorities, primarily focused on introducing and enhancing capabilities in the mobile and internet banking channels alongside introducing technology to support our colleagues who serve customers.UK Change Execution is a division of the HSBC UK Chief Operating Office organisation that enables transformational change in HSBC UK, guided by our strategic ambitions and delivered through an agile way of working. UK We have an exciting,



new role for a Change Enablement Manager. You will deliver successful adoption of change in our end-to-end customer journeys; embedding the right tools (including AI capabilities) and ways of working (including agile and Value Stream delivery) through enablement initiatives (communications, training, events / immersion session etc).
We are currently seeking an experienced professional to join our team in the role of Project Service Senior Lead Analyst – UK Change Execution & Performance India HUB
Department - IWPB GTC Transformation.
In this role, you will:
Collaboratively design, enable and deploy consistent and comprehensive customer journey frameworks across HBUK, to deliver on business and customer outcomes
Support and coach teams to optimise agile/value stream ways of working through practical guidance, facilitation and structured artefacts.
Enable safe and scalable adoption of approved, internal AI capabilities t

📌 Programme And Project Service Lead Analyst (Pune)
🏢 HSBC
📍 Pune