Job Description Summary

Endpoint Security Engineer plays a critical role in the delivery and support of advanced endpoint security services for our clients.

Primary Objectives

- Provide expert-level support and incident response for security platforms
- Lead complex troubleshooting and configuration tasks
- Collaborate with clients to tailor security policies to their needs
- Maintain documentation and contribute to knowledge base development

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Main Duties / Key Accountability

- Act as the subject matter expert (SME) for endpoint security too
- Handle L3 escalations from Client
- Configure and optimize email filtering, DLP, encryption, and threat protection policies
- Conduct root cause analysis and provide detailed incident reports




- Collaborate with client IT and security teams to implement best practices
- Assist in onboarding current clients and integrating endpoint security solutions
- Monitor platform health and performance, ensuring SLAs are met
- Support endpoint security tools (e.g., CrowdStrike, Microsoft Defender for Endpoint, Palo Alto XDR, Trellix, etc) as needed
- Participate in change management and security governance processes
- Provide mentorship and training to junior team member
- Accept, manage and update service requests to ensure contracted Service Level Agreements are met

📌 Senior Security Engineer (Bengaluru)
🏢 NTT DATA
📍 Bengaluru