E-Commerce Chat, Email & Voice Support Executive (US Process)

StarNova Technologies is hiring enthusiastic and customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive (US Process) role.

This is an excellent chance for fresh graduates and early-career professionals looking to build a career in customer support and international operations.

Job Details

- Job Type: Full-Time
- Work Mode: Work From Office
- Shift: 09:30 AM – 6:30 PM ( 1 Hour Break)
- Location: Nyati Emporius, Baner, Pune.
- Salary: 22000/- to 28000/- monthly (Based on Skills)

Key Responsibilities

- Handle customer queries through Chat and Email Support.
- Assist customers with product, order, and purchase-related inquiries.
- Resolve customer concerns professionally.
- Handle voice interactions whenever required.
- Maintain accurate CRM records.
- Follow company SOPs and client guidelines.

Eligibility





- Graduation Mandatory (Any Stream)
- Freshers & Experienced Candidates Can Apply
- Excellent Written & Spoken English Communication Skills
- Basic Computer Knowledge
- Customer-centric attitude and problem-solving skills

Preferred Skills

- Chat Support / Email Support experience
- Basic MS Office knowledge
- Good typing speed and accuracy
- Ability to work in a professional environment

Selection Process

1. Application Screening
2. HR Interview
3. Client Interview
4. Final Selection & Offer

If you‘re passionate about customer service and want to work in a professional environment with growth opportunities, we‘d love to hear from you.

Apply now and become a part of StarNova Technologies.

Website:

📌 E-Commerce Chat, Email & Voice Support Executive (US Process) (Pune)
🏢 StarNova Technologies
📍 Pune