Job Title: Storage and Resiliency

Overview
We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned skilled with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services.

Key Responsibilities
Storage & Backup Administration
Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments
Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning
Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities
Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents
Implement platform security hardening, retention standards, access controls, and compliance requirements
Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting
Resiliency & Cyber Recovery
Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities
Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives
Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps




24x7 Operations & Incident Management
Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation
Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services
Mentorship & Collaboration
Mentor junior engineers and foster a culture of continuous learning and technical excellence
Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams
Operational Excellence
Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments
Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance
Qualifications
Strong enterprise storage and backup operations experience in large scale environments
Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies
Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives
Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools
Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience
Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts
Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent
Experience with virtualization and/or cloud platforms including VMw

📌 Storage and Resiliency Operations (Hyderabad)
🏢 The Hartford India
📍 Hyderabad