Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Senior ServiceNow Engineer
Work Location: Remote
Job Type: Temporary Assignment
Work Type: Remote

Job Description:
The Client is looking for a tenacious Senior ServiceNow Engineer organization in Gurgaon, India.
This role demands a comprehensive knowledge of ServiceNow modules, exceptional problem-solving skills, and the capability to collaborate effectively with cross-functional teams.
If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading.
What you'll do:
Manage daily administration of the ServiceNow platform, includes routine maintenance, patching, and upgrades.
Develop reliable and scalable applications, workflows, and overall automation, streamlining processes, improving experience, enhancing productivity, and enforcing data hygiene.
Implement and manage integrations with third-party systems.
Improve development capabilities, when possible, to accelerate demand delivery while not compromising quality and experience.
Apply thought leadership to understand dependencies, maintain security, and ensure performance and stability.
Maintain instance health by adhering to and carrying out ServiceNow best practices through configuration and development, leveraging OOTB features, capabilities,



and configurations wherever possible.
Promote continuous improvement and implement platform performance optimization strategies to ensure maximum efficiency.
Maintain compliance and strive for swift controlled adoption of platform upgrades, patches, and hotfixes.
Implement reports and dashboards as needed
Build and maintain technical design and configuration documentation.
Provide mentoring through example and knowledge sharing.
What you'll have:
To be successful in the role, you must possess the following skills
Around 8 years of software development experience, with at least 3 years ServiceNow Platform/Product development and implementation experience including JavaScript and XML.
Experience in REST/SOAP APIs.
Experience in Virtual Agent and Gen AI capabilities.
Experience with ServiceNow Platform Products: ITSM, ITAM/HAM/SAM, CSM, ITOM
Experience with Scoped/Custom Applications, Integration Hub, and Flow Designer.
Experience planning and executing ServiceNow Platform upgrades and cloning.
Bachelor’s degree in computer science, Computer Engineering, or other related fields or equivalent professional experience.
ServiceNow Certifications (on latest supported version): Application Developer, Certified System Administrator
TekWissen® Group is an equal chance employer supporting workforce diversity.

📌 Senior ServiceNow Engineer (Gurugram)
🏢 Tekwissen India
📍 Gurugram