About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.
Job Title:
Techno-Functional Transition Consultant – L&D; Services (LMS consultant)
Mandatory: HCM + Learning domain certified by Workday
Engagement Type:
Full time contract (6 months) Remote
Role Overview
NIIT is seeking a
Techno-Functional Transition Consultant
to support the transition and enablement of managed Learning & Development (L&D;) services. This role will act as the
technology coordination and functional lead during the transition phase , working closely with stakeholders, NIIT teams, and various specialist consultants to establish the technology landscape required to support the agreed
Learning Services Delivery Model .
The consultant will not be responsible for building or implementing technical integrations directly. Instead, they will
define requirements, coordinate across technical stakeholders, validate integration design, and manage testing and readiness activities
across systems that support the L&D; ecosystem.
Key Responsibilities
1. Technology Landscape Definition & Coordination
Define and document the
end-to-end technology landscape between Client and NIIT
required to support the managed learning services model.
Identify all relevant
systems, data flows, integrations, and operational platforms
involved in the service delivery model.
Develop a explicit
technology interaction model
showing how Client platforms and NIIT systems will interact to enable service delivery.
2. Techno-Functional Requirements Management
Translate operational and service delivery requirements into
clear system and integration requirements .
Work with relevant technical consultants and system owners to ensure these requirements are
understood, validated, and implemented correctly .
Ensure requirements cover areas such as
Workday Learning administration, vendor management workflows, and operational reporting .
3. Integration Coordination (Workday, SSO, Data Flows)
Coordinate integration activities across multiple systems, including:
Workday Learning integrations
and data flows
Single Sign-On (SSO) enablement
Downstream data exchanges
between systems and NIIT platforms
Work closely with
Workday and IT consultants
who will implement the integrations, ensuring:
Requirements are clearly defined
Integration design aligns with the service model
Testing scenarios are prepared and validated.
4. Testing, Validation & Readiness
Define and coordinate
functional and integration testing scenarios
across systems.
Ensure integrations and technology components are
validated from a service delivery and operational perspective .
Coordinate
UAT and transition readiness activities
with Client and NIIT stakeholders.
5. Enterprise Governance & Compliance Coordination
Support the completion of required
enterprise governance processes , including:
Information Security assessments
Data Privacy reviews
AI governance assessments (if applicable)
Enterprise Assurance and risk reviews
Work with Client and NIIT stakeholders to ensure required
documentation, controls, and validations
are completed.
6. Stakeholder & Vendor Coordination
Act as a
central coordination point across technical and functional stakeholders
during the transition phase.
Collaborate closely with:
IT and enterprise architecture teams
Workday and integration consultants
L&D; operations teams
NIIT technology, platform, and service delivery teams.
Facilitate alignment across stakeholders on
technical scope, dependencies, and delivery timelines .
7. Transition Planning & Knowledge Transfer
Support the planning and execution of
technology-related transition activities
required to move into steady-state service delivery.
Ensure all systems, integrations, and operational processes are
ready for go-live .
Coordinate
documentation, handovers, and knowledge transfer
to NIIT operational teams post-transition.
Required Skills & Experience
NIIT DNA:
Deep understanding of NIIT’s Managed Training Services (MTS) tools and operational workflows.
Strong experience in
techno-functional consulting roles supporting enterprise system transitions or service setup programs .
Ability to
bridge business requirements and technical implementation
across multiple systems.
Experience working with
Learning Management Systems (LMS) , preferably
Workday Learning .
Understanding of
system integrations, identity management (SSO), and enterprise platform ecosystems .
Experience coordinating
requirements, validation, and testing across multiple technical teams .
Strong stakeholder management and cross-functional collaboration skills.
Preferred Experience
Experience supporting
Learning & Development outsourcing or managed learning services engagements .
Familiarity with
Workday ecosystem and HR technology integrations .
Experience working in
large enterprise environments involving governance processes such as InfoSec, Data Privacy, and risk assessments.
NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
📌 Technical Consultant (Mumbai)
🏢 Niit
📍 Mumbai