We are looking for an experienced

Power Platform / Azure Support Engineer

to support a key customer,

Ford , across platform administration, Azure infrastructure, DevOps, security, deployments, and production operations.
The ideal candidate will have hands-on experience with

Microsoft Power Platform, Copilot Studio, Azure infrastructure, DevOps/release management, security administration, and production support .

Key Responsibilities
Support

environment provisioning, configuration, and administration

across customer environments.
Configure and administer

Microsoft Power Platform and Copilot Studio

platforms.
Provide operational support for

Azure infrastructure

and related services.
Support

DevOps activities and release management , including deployment and release coordination.
Manage

security and access administration , including user access and permissions.
Perform

monitoring and operational support

to ensure platform availability and stability.
Execute deployments across development, testing, and production environments.
Provide

production support and incident resolution , including troubleshooting and root-cause analysis.
Monitor and manage

capacity, performance, and platform health .
Maintain accurate

infrastructure and operational documentation .
Support

operational handover

and ensure smooth transition of solutions into production support.




Collaborate with engineering, infrastructure, security, and business teams to resolve technical issues and maintain service reliability.

Required Skills & Experience
Hands-on experience with

Microsoft Power Platform administration .
Experience with

Microsoft Copilot Studio

configuration and platform support.
Strong experience supporting

Azure infrastructure and cloud environments .
Experience with

DevOps and release management processes .
Experience managing

deployments across multiple environments .
Strong understanding of

security, identity, access, and permissions administration .
Experience with

production support, incident management, and troubleshooting .
Experience with

monitoring, capacity management, and performance optimization .
Solid documentation and operational handover experience.
Good understanding of IT operations and enterprise support processes.
Strong communication and stakeholder management skills.

⭐ Nice to Have
Experience supporting large enterprise customers.
Experience with

Azure DevOps .
Knowledge of

Power Platform governance and administration .
Experience with

Power Apps, Power Automate, Dataverse , or related Microsoft technologies.
Knowledge of Azure monitoring and operational tools.
Experience working in an

ITIL-based production support environment .

📌 Technical Security Consultant (Mumbai)
🏢 Astreya
📍 Mumbai