- Order and Contract Processing: Handle incoming purchase orders, draft commercial quotes, and track delivery schedules.
- Customer Support: Answer client queries, resolve issues, and follow up on pending inquiries.
- CRM and Data Management: Keep customer databases and pipeline reports accurate and up-to-date.
- Team and Department Coordination: Connect the sales force with logistics, finance, and marketing teams to finalize deals.
- Administrative Support: Schedule meetings, organize travel or events, and prepare presentations or pitch decksRole & responsibilities
Preferred candidate profile
- Education: Bachelor's degree in Business Administration, Commerce, or a related field.
- Experience: 1 to 3 years in sales support, customer service, or administrative roles.
- Software Literacy: Proficiency in MS Office (Excel, Word) and standard CRM platforms (Salesforce, HubSpot, Zoho).
- Soft Skills: Strong multitasking, organization, and transparent verbal or written communicatio