Location: Pirana, Ahmedabad (On-Site)

Experience: 2–3 years in warehouse/returns/e-commerce operations

Key ResponsibilitiesWarehouse Operations Management

- Manage daily warehouse operations for online marketplace orders with accuracy and timeliness.
- Coordinate with logistics teams for inventory control, stock levels, and dispatch readiness.
- Oversee picking, packing, and shipping processes to meet deadlines and service standards.

Returns Management

- Process returns and exchanges as per company policy.
- Collaborate with customer service teams for return-related queries.
- Inspect, log, and restock returned goods as per guidelines.

Claims & Dispute Resolution

- Handle claims for lost, damaged, or defective goods.
- Coordinate with logistics providers and internal teams to resolve disputes and process reimbursements.
- Track all claims to ensure timely closure.

Data Tracking & Reporting

- Prepare reports on warehouse performance, returns, and claims.
- Monitor KPIs like fulfilment accuracy, return rates, and resolution timelines.





Inventory Management

- Continuously update stock levels to reflect real-time orders and returns.
- Conduct stock audits and reconcile discrepancies.

Requirements

- Graduate in Supply Chain / Logistics / Commerce or related field.
- 2–3 years of relevant experience in warehouse or marketplace operations.
- Knowledge of inventory management and ERP/WMS systems.
- Solid communication and problem-solving skills.
- Proficiency in MS Excel and reporting.

Interested candidates can share their CV at [email protected]

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Leave encashment
- Paid time off

Ability to commute/relocate:

- Pirana, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Location:

- Pirana, Ahmedabad, Gujarat (Required)

Work Location: In person

📌 Warehouse & Returns Operations Executive (India)
🏢 S D Retail
📍 India