- Handle inbound and outbound calls to resolve customer queries and concerns.
- Provide excellent customer service, ensuring high levels of satisfaction.
- Identify cross-sell opportunities and upsell/cross-sell products/services to customers.
Desired Candidate Profile:
- 0-3 years of experience in a BPO or call center environment.
- Strong communication skills with the ability to handle voice processes effectively.
- Proficiency in handling inbound/outbound calls, telesales, and customer support roles.
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Contact For More Details / Information
HR Rutuja - (phone hidden)
📌 Banking Process - Cross Sales Executive / HSC / Day Shift / Upto 22K (Mumbai)
🏢 Credicus Business Services
📍 Mumbai
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