- Greet clients, determine their needs, and direct them to the correct staff member or department.
- Answer, screen, and route multi-line phone calls, and respond to general email or in-person inquiries.
- Sort, log, and distribute daily mail, packages, and courier deliveries.
- Ensure smooth day-to-day office operations.
- Oversee office maintenance, housekeeping, security, utilities, and workplace facilities.
- Arrange business travel, accommodation, transportation, and meetings when required.
- Organize meetings, events, conferences, and internal activities.
- Maintain a clean, safe, organized, and skilled workplace.