Looking for candidates with Excellent communication skills!
Position: International Voice Process
Process: UK & US
Joining: Immediate
Communication: Excellent B2 level mandatory
Freshers are welcome to apply
Roles and Responsibilities :
- Handle customer calls, emails, and chats to resolve queries and concerns professionally.
- Maintain accurate customer interaction records using CRM software.
- Escalate complex issues to senior team members or supervisors.
- Provide excellent customer service to ensure satisfaction.
- Work effectively in a fast-paced environment to meet performance targets.
Job Requirements :
- 0-1 year of experience in an International Voice Process (US) environment.
- Excellent communication skills with the ability to understand American English accents.
- Basic knowledge of computer applications like MS Office Suite.
- Ability to work rotational night shifts.
- Solid problem-solving skills and attention to detail.
📌 International Voice Process Executive (Chennai)
🏢 Sutherland
📍 Chennai
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