Description

Key Responsibilities

- Requirements Gathering: Meet with stakeholders to document functional and technical needs.

- Data Analysis: Analyze metrics, budgets, and operational performance using SQL or Excel.

- Process Improvement: Identify workflow gaps and recommend cost-saving fixes.

- Communication: Bridge the gap between non-technical management and technical developers.

- Testing & Validation: Support user acceptance testing (UAT) and quality checks.

Responsibilities

Requirements Management

- Gather requirements: Meet with stakeholders through interviews and workshops to capture business needs.

- Document specifications: Write clear functional and non-functional requirements or user stories.

- Manage scope: Prevent scope creep by setting realistic project boundaries

Qualifications

- Technical Skills: Proficiency in SQL, Microsoft Excel (pivot tables), data visualization software (Tableau, Power BI), and requirements management tools (Jira).

- Analytical Skills: Data analysis, cost-benefit analysis, modeling business processes, and root-cause problem solving.

- Soft Skills: Explicit verbal and written communication, stakeholder collaboration, active listening, and adaptability to change

📌 Senior Process Manager (Pune)
🏢 eClerx
📍 Pune