- Proficiency in Active Directory user & group management
- experience in a helpdesk or IT support role
- Solid working knowledge of Microsoft 365 (Outlook, Teams, SharePoint)
- Familiarity with ITSM tools (e.g., ServiceNow, JiraService Management)
- Experience supporting remote users across multiple time zones
- Strong analytical and problem-solving abilities Basic understanding of networking concepts (DNS,VPN, DHCP)
- Relevant certification: CompTIA A+, ITIL Foundation or equivalent
- Experience in the financial services industry
📌 Global IT Helpdesk Engineer (Hyderabad)
🏢 Talentboon Consulting
📍 Hyderabad
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