Remote: Hybrid

Job Description IT Infrastructure Engineer-II Position: IT Infrastructure SpecialistDepartment: Information Technology (IT)Experience: 10+ YrsPOC- Vaibhavi Pande - +91 9766396717Location: PunePosition Overview:We are seeking an IT Infrastructure Engineer-II to manage and optimize our hybrid IT ecosystem. This role focuses on maintaining the stability, security, and performance ofour on-premises and cloud-based infrastructure, ensuring reliable operations across our network and server environments. Key ResponsibilitiesEnd-User Support (60% of work):Provide advanced technical support to end-users for hardware, software, and peripheral issues.Act as the primary escalation point for complexend-user problems to ensure timely resolution.Manage endpoint configurations, software deployments, and security compliance on end-user devices.Server & Cloud Administration:Manage AWS cloud environments, includingEC2 compute instances and S3 storage solutions.Manage on-premises WindowsServer environments, ActiveDirectory/ Domain Services, and virtualization platforms (VMware/Hyper-V).Execute patch management processes for systemsand endpoints using Microsoft Defender and ManageEngine Desktop Central.Manage data protection and disaster recoverystrategies using Veeam Backup & Replication.Administer the ManageEngine suite (Site24x7, NetFlowAnalyzer)



for system monitoring and traffic analysis.Network Administration:Manage enterprise networking using Cisco Meraki dashboard.Configure and maintainswitches, VLANs, and security policiesto ensure network connectivity and performance.General IT Operations:Support Microsoft 365, Exchange, Intune, and Defender administration.Provide technical supportand escalation management for complex infrastructure incidents.Perform infrastructure healthchecks, performance tuning,and security hardening tasks.Required Skills & Qualifications: Bachelor's degreein IT, Computer Science, or related field.10+ years of experience in IT infrastructure architecture and operations.Cloud & Servers: Solid experience with AWS (EC2, S3), WindowsServer, Active Directory, and VM solutions.Patch Management: Hands-on experience with patchmanagement using Microsoft Defender and ManageEngine Desktop Central.Networking: Experience managingCisco Meraki (Switching, VLAN configuration).Tools: Proficiency in Veeam Backup and ManageEngine (Site24x7, NetFlow Analyzer).Knowledge of enterprise security (ISO 27001) and IT service management (ITSM).Preferred Qualifications: Certifications: AWS Solutions Architect, VCP, CCNA/CCNP (Merakifocus), ITIL.Experience with automation/scripting (PowerShell) for infrastructure tasks.

📌 Information Technology Infrastructure Specialist (India)
🏢 ATA
📍 India