Job Type: Full-time

Location: IndiaExperience Required: 2+ yearsEmployment Type: Full-TimeAbout the RoleORO Labs is looking for a technically strong professional to support our PreSales team. This role bridges the gap between Sales, Implementation, and Product providing deep technical expertise during the sales cycle. You'll work closely with PreSales Solution Consultants to help win enterprise deals, support prospect evaluations, and build the internal tools and knowledge that make the team faster and more effective.Key ResponsibilitiesDemo & POC SupportBuild and configure demo environments and proof-of-concept (POC) instances tailored to prospect requirements, including configuring ORO realms with relevant tenant setupsConduct gap analysis on prospect use cases vs. ORO's current capabilities, and clearly communicate findings to PreSales and Product teamsSupport complex deal scenarios including PR engine demos, PO lifecycle management, supplier onboarding, budget validation via API action buttons, and AI agent showcasesPresales EnablementCreate reusable sales artifacts: integration flow templates, demo guides, cheat sheets, capability matrices, and "Do's and Don'ts" gap summaries for specific prospect use casesBuild and share enablement tools for the team such as custom GPTs for ORO prompt engineering, Loom walkthroughs of new features, and roles & permissions guidesKeep the PreSales team current on differentiated capabilities (e.g., account assignment form, OCR-based bank detail extraction, AI agents)



and advocate for consistent demo usage across the teamSupport RFP/RFI responses with accurate, detailed technical content; flag when compliance or security questions should be escalated rather than answered by PreSalesCross-Functional CollaborationWork alongside Forward Deployed Engineering (FDE), Implementation, and Product teams to stay current on recent platform capabilities and real customer implementationsServe as a liaison between PreSales and Implementation providing continuity from "deal won" to "go-live," drawing on customer implementation learnings to sharpen future sales effortsCoordinate with compliance, security, and legal teams on questionnaires and InfoSec reviews to ensure timely, accurate responses without creating PreSales bottlenecksAI & Emerging CapabilitiesStay current on ORO's AI agent capabilities and help PreSales teams articulate and demo these effectively for enterprise prospectsPrototype and explore integrations between ORO agents and partner/third-party agents (e.g., MCP server integrations) to stay ahead of the curve on agentic procurement workflowsTranslate live customer AI go-lives into compelling sales proof pointsIdeal BackgroundTrack record of creating reusable enablement assets (flow diagrams, cheat sheets, demo environments, GPTs, Loom videos, etc.)Experience with supplier management, intake & orchestration, contract management, or PR/PO workflows is a strong plusPrior exposure to AI/ML-powered product features and agentic workflows is a significant bonus

📌 Presales Technical Support Engineer (Jharkhand)
🏢 ORO Labs
📍 Jharkhand