- Make outbound calls to customers from provided data.
- Explain product features, perks, and offers.
- Handle customer queries and provide accurate information.
- Follow up with leads and convert them into sales or retentions.
- Maintain call records and update CRM/system.
- Achieve daily/weekly calling targets.
- Escalate complex issues to relevant teams.
📌 Senior Associate (Mumbai)
🏢 HDFC ERGO General Insurance
📍 Mumbai
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