We are looking for a proactive and skilled technical support Engineer
Key Responsibilities

# Provide technical support for market products.
# Deliver training for distributors and installers on product usage.
# Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
# Maintain technical documentation and daily work reports, following company policy.
# Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications
Degree in Power Electronics, Electrical Engineering, Automation , or related fields preferred.
Experience in electrical or photovoltaic (PV) industry) service is a plus.
Solid problem-solving, analytical, and self-learning skills .
Excellent communication, customer handling, and teamwork abilities .
Proactive, responsible, goal-oriented, and able to work under pressure.
Proficient in MS Office and technical documentation .
You can also email the following information directly to [email protected]： Position, Expected Salary, Earliest Start Date, and Base Location

📌 IT Support Engineer {Remote} (Ahmedabad)
🏢 Growatt New Energy
📍 Ahmedabad