Job Responsibilities:

* Develop and maintain technical documentation, including user manuals, installation guides, release notes, online help, API documentation, and process guides, for various software platforms and infrastructure management solutions.
* Work closely with product development, engineering, and support teams to gather information, understand product functionality, and identify documentation requirements.
* Apply Agile Methodology principles to documentation development, ensuring timely delivery and continuous improvement.
* Conduct thorough analysis and reporting on documentation effectiveness and user feedback to inform future improvements.
* Collaborate with Business Analysis teams to understand user needs and incorporate them into documentation.
* Ensure all documentation adheres to IT Compliance Management standards and internal quality assurance (QA) processes.
* Participate in Requirements Engineering discussions to translate technical specifications into actionable documentation plans.
* Contribute to the documentation strategy for IT Service Management (ITSM) and Transition Management initiatives.
* Develop documentation related to Risk Assessments for various IT systems and processes.
* Create documentation specific to SAP ERP Central Component (SAP) implementations and modules.
* Understand and document various aspects of Software Development and Software Platforms.
* Focus on User Experience (UX) principles to create intuitive and easy-to-understand documentation.

Job Qualifications:





* Proven experience as a Technical Writer in an IT or software development environment.
* Strong understanding of Agile Methodology and its application to documentation.
* Demonstrated ability in Analysis and Reporting, particularly in the context of documentation effectiveness.
* Experience with Business Analysis principles and translating business requirements into technical documentation.
* Extensive experience with various types of Documentations, including user guides, API documentation, and technical specifications.
* Familiarity with Infrastructure Management (IM) concepts and documentation.
* Knowledge of IT Compliance Management standards and practices.
* Understanding of IT Service Management (ITSM) frameworks and documentation requirements.
* Experience with Quality Assurance (QA) processes for technical documentation.
* Proficiency in Requirements Engineering and translating technical specifications into clear content.
* Experience with documentation related to Risk Assessments.
* Familiarity with SAP ERP Central Component (SAP) documentation is a significant advantage.
* Understanding of Software Development lifecycles and Software Platforms.
* Experience with Transition Management documentation.
* Solid focus on User Experience (UX) in documentation design and content.
* Excellent written and verbal communication skills with a keen eye for detail.
* Ability to work independently and collaboratively in a fast-paced environment.

Key Qualifications

BA/BS degree and 3 - 5 years relevant experience OR equivalent combination of education and experience

📌 Hiring For Technical Writer with Unisys (Hyderabad)
🏢 Unisys
📍 Hyderabad