Job Description
Luxury Jewellery Store Manager
n Location: Mumbai, India
n Experience: 5+ years
n Industry: Luxury Retail / Jewellery / Premium Watches
n Nationality: Open to all
n Position Overview
nWe are seeking an experienced and polished Luxury Jewellery Store Manager to lead the sales and day-to-day operations of a prestigious luxury retail boutique in Mumbai. The ideal candidate will have a strong background in luxury retail management, exceptional clienteling skills, and experience working with high-value products and discerning clientele. This role will be responsible for driving commercial performance while maintaining the highest standards of customer experience, boutique presentation, inventory control, and team performance.
n Key Responsibilities
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- Sales Leadership: Drive boutique sales performance, achieve targets, and manage high-value client transactions and private appointments.n
- Clienteling: Develop and maintain robust relationships with premium and VIP clientele, building long-term client loyalty and repeat business.n
- Boutique Operations:



Oversee daily store operations, inventory management, stock controls, audits, reporting, and operational compliance.n
- High-Value Inventory: Ensure strict control, security, and accurate handling of valuable jewellery and merchandise.n
- Visual Merchandising: Maintain exceptional standards of boutique presentation, product displays, ambience, and overall brand experience.n
- Team Management: Lead, coach, and develop the boutique team while establishing clear KPIs and performance expectations.n
- CRM & Client Management: Ensure effective use of CRM systems, accurate client profiling, purchase history management, follow-ups, and client retention initiatives.n
- Reporting: Monitor sales performance, inventory, operational metrics, and other key commercial indicators.n
- Confidentiality & Compliance: Maintain the highest levels of discretion and confidentiality when handling client informa

📌 Store Manager (Mumbai)
🏢 KinzaHR
📍 Mumbai