Customer Service Executive (Ahmedabad)

Customer Service Executive (Ahmedabad)

31 Aug
|
SAFE SEA LOGISTICS PRIVATE
|
Ahmedabad

31 Aug

SAFE SEA LOGISTICS PRIVATE

Ahmedabad

Job Description
We are hiring an Export Import Executive to manage Export & Import Documentation, Client Coordination, and B2B Operations for multiple Manufacturing Accounts. This role is ideal for candidates interested in Export Import Operations, Client Servicing, and Back Office Management.
n Roles & Responsibilities
n
- n
- Manage Export & Import Documentation, including Invoices, Bills of Lading, Customs Documentation, and Shipping Recordsn
- Handle Client Coordination, Client Servicing, Customer Support, and Client Follow-upn
- Support Order Processing, Order Management, Production Planning, and Dispatch Coordinationn
- Maintain MIS, Excel Sheets, Data Management, and Back Office Recordsn
- Track Packaging Material, Client-owned Materials, and assist in Client Documentationn
- Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teamsn
- Assist in Telecalling, Customer Care, and Client Escalation Handlingn
- Ensure smooth B2B Client Coordination and Export Import Operationsn

nKey Responsibilities:
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- n




- Oversee customs clearance and import/export documentation.n
- Coordinate with customs brokers, freight forwarders, shipping lines, and transporters.n
- Manage inbound and outbound logistics operations.n
- Ensure timely clearance, dispatch, and delivery of shipments.n
- Monitor freight costs and optimize logistics expenses.n
- Ensure compliance with customs, DGFT, and other regulatory requirements.n
- Resolve shipment delays, customs issues, and logistics challenges.n
- Maintain accurate records of imports, exports, duties, and logistics expenses.n
- Develop and maintain relationships with logistics service providers.n
- Lead and supervise the C&F; and logistics team.n

n Eligibility & Preferred Background
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- n
- Graduate / Post-Graduaten
- Freshers and candidates with experience in Export Import Operations, Documentation, Client Coordination, Back Office Operations, Order Processing, or Telecalling Executi

📌 Customer Service Executive (Ahmedabad)
🏢 SAFE SEA LOGISTICS PRIVATE
📍 Ahmedabad

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