Service Desk Analyst

Experience: 8 years to 15 years

Location : Bangalore

Interview Mode: Virtual Drive

Interview Date: 14-Aug-26

Interview Time: 10 AM to 5 PM

Must-Have

Key Responsibilities

- Have 6 plus years of experience in designing, implementation and management of large scale enterprise network with exposure to routing, switching, WAN optimizers, wireless LAN and load balancers.
- Experience in implementation of Enterprise Data Center network with exposure to Cisco Nexus Switches, Riverbed WAN Optimization devices, F5 load balancers, wireless LAN equipment.
- Good expertise in troubleshooting of large scale enterprise network including various types of switches, routers, WAN optimizers, load balancers & routing protocols such as BGP.
- Experience troubleshooting of large scale wireless network
- Valuable experience in Checkpoint/Palo Alto/Fortinet Firewalls
- Provide senior level, advanced hands-on support for Checkpoint enterprise firewalls, Palo Alto, Fortigate (a must), log reporting, firewall audits and vulnerability management




- configuring and supporting FortiNet systems, including FortiManager and FortiAnalyzer
- Expert in all aspects of the firewall device installations, maintenance and usage of a large-scale local and wide area network
- Experience with network design, including network segmentation
- Experience analyzing network traffic; Splunk, Wireshark, etc.
- Switching Concepts VLANS, STP, RSTP, VTP, HSRP, VSS, Trunk Encapsulation, MAC Filtering, Ether-channel, port-security.
- Routing Concepts Static Routing RIP, EIGRP, BGP, Class full and Classless Routing.
- Expert level knowledge in Networking fundamentals and concept of Switching, Routing, IP Addressing, LAN and WAN protocols, Routing Protocols, VLAN, VPNs, Network Security.
- Working knowledge on multicast routing.
- Security Concepts NAT/PAT, ACL /Firewall Policies, VPN.

15 years of Continuous Education.

📌 Network Security SME (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru