- Robust knowledge of computer hardware, software, applications, operating systems, and basic networking.
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
- Ability to resolve issues remotely and escalate complex incidents when required.
- Experience with knowledge base and ticket documentation.
Interview Details:
- In-Person Interview (Only One Round)
- location-Bangalore/Hyderabad
- Date: Thursday, 3rd September
📌 Information Technology Support Analyst (Hyderabad)
🏢 Artech
📍 Hyderabad
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