JOB PURPOSE
The Practice Head – DWP Tower is the single point of ownership and accountability for Teceze's Digital Workplace (DWP) business, delivered globally under the ONEWORK™ experience-led operating model. This is a P&L-owning; leadership role responsible for the profitable growth of the DWP Tower — spanning Intelligent Service Desk, Endpoint Engineering & Contemporary Management, Digital Experience (DEX) & Proactive Operations, AI & Intelligent Automation, M365/Teams & Copilot, Field & Deskside Services, Device Lifecycle & Depot Services, Smart Workplace & AV, and Workplace Security & Compliance — by integrating Sales, Technical Presales/Solutions, Centre of Excellence (COE), Transition, and Service Delivery into one cohesive, high-performing practice. The role combines strategic Go-To-Market (GTM) leadership, commercial ownership, solution innovation, and operational excellence to scale DWP as Teceze's flagship,



margin-accretive service line — currently supporting ~4.2M end users and 7.5M+ devices across 40+ countries of physical presence and 135+ countries of delivery capability.
KEY RESPONSIBILITIES
1. Go-To-Market (GTM) & Sales Leadership
Own and evolve the GTM strategy for the DWP Tower — positioning the full ONEWORK™ portfolio (Service Desk, Endpoint, DEX, AI & Automation, Collaboration, Field, Device Lifecycle, Smart Workplace/AV, Security) as one accountable, experience-led operating model rather than a set of siloed towers.
Set and achieve order booking, pipeline, and revenue growth targets in partnership with the Sales organization, including targets sold through direct enterprise motion and via the Global Systems Integrator (GSI) partner channel (e.g., HCL, Wipro, Accenture, Infosys, Capgemini, NTT, and similar alliance partners).
Drive new logo acquisition as well as farming/cross-sell and up-sell within the existing client base, prioritizing target verticals such as Healthcare, Energy & Utilities, and Retail & Hospitality where Teceze has proven delivery

📌 Practice Head – DWP (Chennai)
🏢 TECEZE
📍 Chennai