Description
The Fort Club is a unit of Theme Ambience Resorts & Hotels Pvt. Ltd., a hospitality and food business operating in Hyderabad for over 15 years. The hotel is located at Attapur, having rooms, banquet hall & a restaurant.
The company offers a wide range of food services, including homestyle meals, regular catering for employees, event catering, and festive sweets.

Role Description
The Front Office Executive is a full-time, on-site role based in the Greater Hyderabad Area. The role involves welcoming guests, managing the reception area, answering phone calls, and responding to inquiries in a professional manner.
Daily tasks include maintaining guest records, coordinating reservations, handling basic billing or payment queries, and ensuring smooth communication between guests and internal teams. The Front Office Executive also supports customer service activities by addressing guest concerns promptly,



providing information about services and offerings, and maintaining a neat and organized front desk environment.

Qualifications
Strong interpersonal skills and the ability to build positive rapport with guests and colleagues.
Experience with receptionist duties and front office tasks at a hotel.
Clear and qualified communication skills, both verbal and written, suitable for guest-facing interactions.
Customer service orientation, with a focus on responsiveness, problem-solving, and guest satisfaction.
Basic computer skills and familiarity with office or reservation systems; prior experience in hospitality is an advantage.
Minimum high school graduate or degree in hospitality, business administration, or related field is preferred.

📌 Front Office Executive (Hyderabad)
🏢 Home's Kitchen
📍 Hyderabad