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Network Engineer – IT Operations & Infrastructure
Purpose Of Role
Perform daily network operations, troubleshooting, configuration and implementation activities to support ODC/DC/Customer connectivity.
Key Responsibilities
Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).
Implement configuration changes: port configurations, VLAN assignments, firewall policy deployments, IPSec VPNs, QoS, NAT policies.
Provide firewall policy deployment & VPN support (site-to-site/remote access).
Monitor network and perform preventive maintenance; escalate as per L1 procedure.
Backup configurations and coordinate change implementations with field operations.
Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.
Maintain and update network documentation and runbooks.
Required Experience & Skills
2–4 years of experience with Cisco switching/routing, Fortinet firewall administration, and core TCP/IP networking.
Familiar with configuration backup tools and L2/L3 troubleshooting (ping, traceroute, log analysis).
Working knowledge of ISP coordination and MPLS/IP architectures.