About Us:

sbcollective is a USA based recruiting agency.

We are working with a growing and scaling USA CPG brand in its next point of inflection. As we continue to scale, we’re building a team of entrepreneurial, curious, and collaborative people who thrive in a fast-paced environment and want to help shape the next chapter of a rapidly growing consumer brand.

This is an exciting prospect to join a well known and loved CPG brand that combines the energy of a high-growth challenger brand with the reach and momentum of a nationally distributed business.

Offshore: India / Philippines Preferred
⏰ 40 hours per week with Benefits (US EST Time Zone)
$13.00-$15.00/hour

Who We’re Looking For:
Our Accounts Receivable Analyst will own the order-to-cash cycle for our grocery retailers.

Much of this role is figuring out what actually happened. Retailer payments arrive short, and the reason is rarely stated plainly, it sits in a promotional agreement, a shipment record, a pricing table, or a claim code that doesn’t mean what it appears to mean. You’ll reconstruct the story from source documentation, reach a conclusion you can defend, and then act on it.

The right person is comfortable working from incomplete information, methodical about documentation, and doesn’;t hand off a question until they’ve taken it as far as they reasonably can. This role reports to the Director, Revenue & Systems and works independently within established AR controls and policies.

JOB RESPONSIBILITIES:
Own the order-to-cash cycle from invoicing through collection and resolution
Monitor AR aging and proactively manage past-due balances
Perform timely and accurate cash application
Research deductions, shortages, pricing discrepancies, allowances, chargebacks, returns, and other payment variances




Validate claims using appropriate source documentation before communicating conclusions or escalating issues
Manage customer portals and the supporting documentation required for payment and dispute resolution
Investigate EDI and invoicing exceptions, coordinating resolution with the appropriate internal or external partners
Maintain accurate notes, documentation, follow-up dates, and supporting records for outstanding items
Partner with Sales and other cross-functional teams to resolve customer issues while maintaining clear ownership of AR responsibilities
Support month-end close activities, including aging review, accrual support, and reporting as assigned
Maintain established AR controls and follow company policies and procedures
Provide accurate, well-researched information when communicating internally and externally
Prioritize workload independently and meet established deadlines without routine managerial follow-up
Escalate issues appropriately after completing reasonable investigation, clearly communicating what has been researched, what is known, and what remains unresolved
Participate in process improvement, documentation, and the scalability of AR processes

WHAT SUCCESS LOOKS LIKE:
Customer accounts are accurate, current, and actively managed
Cash and deductions are processed accurately and timely
Issues are researched before escalation




Information communicated to others is validated and reliable
Commitments and follow-ups are tracked with little management oversight
Established processes and documentation are used effectively
Cross-functional partners trust the accuracy and completeness of AR information

JOB REQUIREMENTS:
3–5 years of AR, trade finance, deduction management, or related experience
CPG, food & beverage, or consumer products experience required
Experience managing high-volume customer accounts and complex deductions
Strong understanding of AR aging, collections, cash application, account reconciliation, and deduction resolution
Experience with ERP systems and trade promotion management (TPM) systems
Strong Excel skills and the ability to analyze transaction data
Ability to trace transactions across multiple systems and documents to determine root cause
Strong written and verbal communication skills
Demonstrated ability to organize competing priorities and independently manage follow-up
High degree of accuracy, judgment, curiosity, and accountability

PREFERRED QUALIFICATIONS:
Familiarity with EDI concepts and transaction sets (810, 820, 850)
Experience with retailer and distributor portals such as Kroger, Costco, Walmart Retail Link, UNFI, and Target
Experience with Salesforce-based ERP or QuickBooks Online
Exposure to deduction management software

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. We are proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.

📌 Accounts Receivable Analyst (Srikakulam)
🏢 SBcollective
📍 Srikakulam