About Kagool
Kagool is a global IT services and consulting company specialising in enterprise digital transformation, with strong expertise across SAP delivery, data management, cloud modernisation, analytics, AI, and managed services. We help organisations unlock more value from their ERP and data platforms through end-to-end consulting, delivery, integration, migration, and support services.
Our partnerships with leading technology providers such as Microsoft, SAP, Databricks, Google, AWS, Oracle, and other strategic partners enable us to deliver scalable, secure, and innovative solutions for complex enterprise environments. Kagool serves customers across multiple regions, with a presence across three continents and several countries, supporting clients globally with reliable delivery capability and 24/7 coverage.

Role Overview
We are looking for an experienced SAP IS-Auto / Proaxia VSS Functional Consultant with strong techno-functional capabilities to support and enhance our Automotive Aftersales landscape. The ideal candidate will possess extensive experience in SAP IS-Auto DBM, Proaxia VSS, SAP S/4HANA Automotive solutions , and automotive dealership operations.
The consultant will play a key role in solution design, implementation, enhancement, integration, and support of end-to-end Automotive Aftersales processes including Service Appointment Management, Workshop Operations, Parts Management, Warranty Processing, Vehicle Service Management, and Digital Customer Experience initiatives.
This role requires close collaboration with business stakeholders, OEM partners, project teams, developers, and integration teams to deliver scalable and innovative automotive solutions.

Key Responsibilities
Solution Design & Configuration
Design, configure, and optimize SAP IS-Auto / DBM and Proaxia VSS solutions for Automotive Aftersales operations.
Lead business process workshops, fit-gap analysis, and solution blueprint activities.
Configure and support:
Service Orders
Workshop Management
Service Appointments
Vehicle Reception
Parts & Inventory Management
Warranty & Goodwill Processing
Recall Campaign Management
Labor Operations & Pricing
Vehicle Health Check (eVHC)
Customer Quotations & Approvals
Ensure adherence to SAP and Automotive industry best practices.
Business Process Analysis
Analyze existing automotive dealership processes and identify automation and optimization opportunities.
Translate business requirements into scalable SAP solutions.




Recommend process improvements to enhance efficiency, customer experience, and operational performance.
Requirements Gathering & Documentation
Engage with business stakeholders to gather and document detailed requirements.
Prepare:
Functional Specifications
Business Requirement Documents (BRD)
Functional Design Documents (FDD)
Process Flow Diagrams
Test Scripts
Training Materials
Work closely with development teams to ensure successful solution delivery.
SAP Project Delivery
Participate in full lifecycle SAP projects including:
Requirement Gathering
Blueprinting
Design
Configuration
Development Support
SIT/UAT Testing
Data Migration
Cutover Planning
Go-Live
Hypercare Support
Support SAP S/4HANA transformation initiatives and Proaxia VSS implementations.
Technical & Integration Support
Perform root cause analysis and troubleshooting of production issues.
Debug SAP programs and collaborate with ABAP developers to resolve complex issues.
Support integrations involving:
OEM Systems
CRM Platforms
Payment Gateways
Digital Applications
Azure Integration Services
Middleware Platforms (Boomi, CPI, PI/PO)
Testing & Quality Assurance
Develop test scenarios and execute:
Unit Testing
System Integration Testing (SIT)
User Acceptance Testing (UAT)
Validate business requirements and ensure solution quality.
User Training & Knowledge Transfer
Deliver end-user and super-user training.
Create knowledge articles, SOPs, and process documentation.
Provide continuous support to business users and support teams.
Production Support & Continuous Improvement
Provide L2/L3 support for Automotive Aftersales applications.
Analyze incidents and identify recurring issues.
Lead enhancement initiatives and continuous improvement programs.
Ensure compliance with SLA and service delivery standards.

Required Skills & Experience
Functional Expertise
Minimum 5+ years of SAP Automotive experience.
Strong hands-on experience in:
SAP IS-Auto
SAP Dealer Business Management (DBM)
Proaxia VSS
Experience in Automotive Aftersales business processes:
Workshop Operations




Service Management
Parts Management
Warranty Processing
Service Appointment Scheduling
Vehicle Reception & Delivery
Recall Campaigns
Techno-Functional Skills
Strong debugging capabilities.
Ability to analyze ABAP code and collaborate effectively with developers.
Knowledge of:
Enhancements
User Exits
BAdIs
Smart Forms
Adobe Forms
IDocs
APIs/Web Services
Understanding of:
SQL Queries
Data Migration
Data Validation
Interface Monitoring
SAP Cross Functional Knowledge
Experience in integration with:
SAP SD (Sales & Distribution)
SAP MM (Materials Management)
SAP FI/CO
SAP FSCM
SAP Business Partner
SAP CRM / CX Solutions
SAP S/4HANA

Project Experience
Minimum 2-3 end-to-end SAP implementations, rollouts, or upgrade projects.
Experience working in Agile and DevOps environments.
Strong knowledge of SAP Activate methodology.

Preferred Qualifications
Experience with Proaxia VSS and SRS (Service Resource Scheduling).
Experience in SAP S/4HANA Automotive transformations.
Knowledge of:
Vehicle Health Check Solutions (eVHC)
Workshop Monitoring
Service Advisor Mobility Solutions
Customer Portal Solutions
Digital Payment Integrations
OEM Warranty & Recall Integrations
SAP Certification in relevant modules preferred.
Experience in Automotive Retail Dealership environments is highly desirable.

Educational Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
SAP Certification(s) preferred.

Competencies
Solid analytical and problem-solving capabilities
Customer-focused mindset
Excellent stakeholder management skills
Effective communication and presentation skills
Ability to manage multiple priorities
Self-driven with strong ownership and accountability
Team player with mentoring capability
Continuous learning mindset

Career at Kagool
A career at Kagool offers a progressive and growth-focused environment where talented professionals can work on meaningful enterprise transformation programmes. Employees have plenty of opportunities to collaborate with global teams, contribute to cutting-edge solutions, and develop expertise across modern data, cloud, SAP, AI, and analytics technologies. We encourage continuous learning, upskilling, and career progression, giving team members the opportunity to take ownership, expand their capabilities, and grow along with the business.

📌 SAP IS-Auto / Proaxia VSS Functional Consultant (Techno-Functional) (Solapur)
🏢 Kagool
📍 Solapur