Company Description Resolved Improved Life is a growing organization focused on delivering reliable, high-quality services that support individuals in improving their daily lives. The company emphasizes operational excellence, clear communication, and customer-centered solutions. Team members are encouraged to contribute ideas, collaborate across functions, and develop professionally in a supportive setting. Resolved Improved Life values integrity, accountability, and efficiency in all aspects of its work, creating a workplace where responsible, detail-oriented people can thrive.
Role Description This is a full time, on-site Back Office Employee role based in Kanpur. The Back Office Employee will handle day-to-day administrative tasks, including data entry, record maintenance, and documentation to support front-office and management teams. Responsibilities include preparing reports, coordinating with internal departments, managing files and databases, and ensuring that information is accurate and up to date. The role also involves assisting with basic finance-related processes,



supporting customer service and sales teams with necessary information, and following company procedures and compliance requirements. The Back Office Employee is expected to work efficiently, maintain confidentiality, and support smooth business operations.
Qualifications

Strong Back Office Operations skills, including data entry, documentation, and record management.
Effective Communication skills for coordinating with internal teams and sharing information clearly.
Customer Service skills to support front-office staff and help resolve customer-related queries.
Basic understanding of Finance and Sales processes to assist with reporting and operational support.
Proficiency with office software (e.g., MS Office, spreadsheets, email) and comfort working with databases.
Attention to detail, strong organizational skills, and the ability to manage multiple tasks reliably.
Ability to work on-s

📌 Back Office Employee (Bhopal)
🏢 Resolved Improved Life
📍 Bhopal