Role - SAP Lead – Application Support & Development

Required Technical Skill Set- SAP Lead – Application Support & Development

Desired Experience Range- 15+ Yrs

Location of Requirement - Noida

Desired Competencies (Technical/Behavioral Competency)

Must-Have

- 15+ years of overall SAP experience
- Solid techno‑functional understanding of core SAP modules (e.g., FI, MM, SD, HR, PP – depending on landscape).
- Proven experience leading application support and enhancement engagements.
- Strong experience in incident, problem, change, and release management.
- Working knowledge of SAP ECC and/or S/4HANA architectures.

Valuable-to-Have

- Exposure to SAP S/4HANA migrations or upgrades.
- Knowledge of SAP Solution Manager, ChaRM, and monitoring tools.
- ITIL / PMP / Prince2 / Agile certifications.
- Experience in global delivery and multi‑vendor environments.

Responsibility of / Expectations from the Role

Technical & Solution Leadership

- Lead SAP design, development, enhancement, and support activities across SAP modules (ECC / S/4HANA as applicable).
- Understanding of technical areas including ABAP,



OO ABAP, Interfaces (IDocs, RFCs, APIs), Forms (SmartForms/Adobe), Enhancements, Workflows, and integrations.
- Ensure compliance with SAP best practices, development standards, performance optimization, and security guidelines.
- Drive technical root cause analysis and resolution for complex production incidents.

Application Support Management

- Own L2/L3 support delivery, ensuring adherence to SLAs, KPIs, and service quality metrics.
- Lead incident, problem, and change management activities; ensure permanent fixes and prevention of recurring issues.
- Coordinate with functional teams, Basis, Security, and external vendors for issue resolution and system stability.
- Support audits, transport management, and system health checks.

Development & Enhancements

- Lead estimation, planning, and execution of SAP enhancements, custom developments, and minor projects.
- Translate business and functional requirements into robust technical solutions.

📌 SAP Technical Lead (GTB Nagar)
🏢 Tata Consultancy Services
📍 GTB Nagar