Department: Sales & Admissions / Counseling
Role: Academic Counselor / Admission Counselor

Experience: 1–4 years

Employment Type: Full-time

Location: Janakpuri, West Delhi

Reporting To: Admissions Manager / Team Lead

About the Role
We are looking for a motivated, empathetic, and results-driven Admission Counselor / Academic Counselor to join our team. In this role, you will be responsible for guiding prospective students and working professionals, understanding their educational and career goals, recommending suitable programs/courses, and converting leads into enrolments.
The ideal candidate should possess exceptional communication skills, a consultative counselling approach, and a strong track record of driving course admissions in the education, ed-tech, or training sector.

Key Responsibilities
Engage with prospective students/professionals through inbound inquiries, outbound calls, email campaigns, and follow-ups.
Conduct detailed counselling sessions to understand candidates' career goals, educational backgrounds, and skill gaps.
Present and explain suitable courses, training programs, curriculum details, and value propositions clearly.
Conduct program overviews, live counselling sessions, and online/in-person demonstrations.
Handle objections, address student/parent queries effectively, and guide prospects toward program enrolment.
Maintain a consistent sales/enrolment pipeline and consistently achieve monthly and quarterly admission targets.
Build strong follow-up mechanisms with leads via calls, emails,



and messaging platforms to increase conversion rates.
Coordinate with academic, operations, and support teams to ensure a smooth onboarding process for enrolled students.
Prepare fee structures, scholarship details, and admission paperwork as required.
Maintain accurate lead, interaction, and status records in the CRM system.
Track conversion metrics, pipeline performance, and candidate status across the admission funnel.
Build positive, long-term relationships with students to foster referrals and alumni recommendations.
Stay updated on industry trends, competitive programs, and market demand for various courses.
Required Skills
~1–4 years of proven experience in Academic Counselling, Admission Counseling, Ed-Tech Sales, or Inside Sales within the education sector.
~ Strong verbal and written communication skills in English and Hindi.
~ Proficient in consultative selling, lead qualification, active listening, and relationship-building.
~ Ability to handle objections, negotiate fees/payment plans, and close enrollments.
~ Target-oriented mindset with a robust motivation to achieve sales goals.
~ Good understanding of sales funnels, lead stages, and CRM processes.




~ Excellent interpersonal skills with an empathetic and student-centric approach.
~ Ability to handle high-volume calls and multi-channel follow-ups efficiently.

Key Performance Indicators (KPIs)
Number of outbound/inbound calls and meaningful counseling interactions.
Lead-to-counseling and counseling-to-enrollment conversion rates.
Total monthly and quarterly enrollments achieved.
Revenue generated through admissions.
Average cycle time from lead allocation to final enrollment.
Walk-in / online counseling demo bookings completed.
Student satisfaction score during the admission process.
CRM compliance, pipeline updates, and activity logging.
Preferred Candidate Profile
Prior experience working in Ed-Tech companies, Higher Education Institutions, Coaching Centers, or IT Training Institutes.
Proven track record of selling online certifications, degree programs, executive education, or skill-based courses.
Comfortable with phone-based counseling, video calls, and face-to-face walk-in interactions.
Ability to analyze student needs and map them to suitable career paths.
Experience with CRM tools (such as LeadSquared, Zoho CRM, Salesforce, or HubSpot).
What We Offer
Competitive salary with lucrative performance-based admission incentives.
Fast-track career growth in academic counseling, sales, and team leadership.
Collaborative, supportive, and performance-driven work setting.
Continuous learning and exposure to emerging educational trends.

📌 Temporary Counsellor (Delhi)
🏢 D Succeed Learners Private
📍 Delhi