Hiring: Full-Time Telecaller – Customer Support & Sales | Kolkata

We’re looking for a confident, energetic, and customer-focused Telecaller to join our team in Kolkata. If you’re good at communication, enjoy talking to people, and have an interest in sales, customer support, lead generation, and business development, we’d love to hear from you.

Role Overview

This is a full-time position for someone who can handle outbound calling, customer support, sales calls, lead follow-ups, and customer relationship management. You’ll be responsible for connecting with potential customers, understanding their requirements, and converting leads into customers.

What You’ll Do
Make outbound calls to prospective and existing customers
Handle inbound calls and customer enquiries
Generate and qualify sales leads
Follow up with leads through calls and WhatsApp
Explain products/services and communicate offers effectively
Provide excellent customer support and resolve basic queries
Build and maintain strong customer relationships
Maintain accurate records of calls, leads, and follow-ups
Coordinate with the sales team for lead conversion
Achieve daily and monthly sales and calling targets

What We’re Looking For
Valuable verbal communication and interpersonal skills




Confident and skilled phone etiquette
Interest in telecalling, sales, customer service, and lead generation
Fluency in Bengali and Hindi; basic English is a plus
Basic computer knowledge and familiarity with CRM/lead management tools is an advantage
Ability to convince, negotiate, and handle customer objections
Positive attitude with a target-oriented approach
Ability to work independently and as part of a team
Freshers are welcome to apply

Key Skills / Keywords Telecalling | Telesales | Customer Support | Customer Service | Sales Executive | Outbound Calling | Inbound Calling | Lead Generation | Lead Conversion | Follow-up | Business Development | Customer Relationship Management | Sales Calls | Client Handling | Communication Skills

What We Offer
Full time role
Training and guidance
Performance-based growth opportunities
Supportive and friendly work environment
Opportunity to develop your sales and customer service skills

We’re excited to meet someone who can communicate confidently, support customers, generate leads, and contribute to sales growth. Location: Kolkata, West Bengal

Apply if this sounds like you.

All the best

Work Location: In person

📌 Full Time Telecaller 0 1 Years Kolkata
🏢 IIM Marketers
📍 Kolkata