IT Operations & Support
Provide daily support for POS systems, servers, networks, and related hardware/software.
Troubleshoot hardware and software issues quickly to ensure minimal downtime.
Manage user accounts, permissions, and access rights across multiple systems.
Monitor IT systems, backups, antivirus, and security protocols.
Network & Infrastructure
Install, configure, and maintain LAN, Wi-Fi, VPN, and firewalls.
Ensure reliable internet connectivity, troubleshoot outages, and coordinate with service providers.
Maintain and upgrade network devices including switches, routers, and wireless access points.
Hospitality Applications
Support POS (Point of Sale) systems, inventory management, reservation systems, and other hospitality software.
Integrate online ordering platforms and loyalty programs with POS.
Assist with updates, testing, and rollout of current technology features.
Data Management & Security
Perform regular data backups and ensure restoration processes are in place.




Monitor cybersecurity measures and antivirus tools.
Ensure compliance with data protection policies and hospitality industry standards.
Hardware & Software Maintenance
Manage procurement, installation, and repair of laptops, desktops, printers, CCTV, and other devices.
Track software licenses, renewals, and warranty contracts.
Ensure all systems are patched and updated.
Vendor & Stakeholder Coordination
Work closely with vendors for hardware support, maintenance contracts, and software licensing.
Assist other departments with technology requirements and onboarding.
Documentation & Reporting
Maintain accurate records of IT assets, service requests, and troubleshooting logs.
Generate reports on system performance and incident resolution.
Support preparation of budgets, forecasts, and IT project plans.

📌 It Executive Bengaluru
🏢 Pebble Street Hospitality
📍 Bengaluru