Provide operational support and continuous improvement for financial systems and applications, ensuring reliable and productive service delivery. Partner with business and technology stakeholders to manage day-to-day operations, user support, access management, and process execution. Drive process standardization, automation, and enhancement initiatives while ensuring compliance with SLAs, internal controls, accounting policies, and regulatory requirements.
Support system stability, operational excellence, and a well-controlled financial technology setting.
📌 Lead Analyst Gurugram
🏢 American Express
📍 Gurugram
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