30 Aug
|
Quess
|
Bengaluru
Skills: Excellent Communication
Location: Bangalore
Work Timings: only Night shift
Interview Mode: Virtual mode
•Experience: 1 Year to 4 years
Qualification: 12th or Graduate
Key Responsibilities
Handle inbound and outbound customer calls for international clients, providing support on HR-related queries, document uploads, onboarding issues, and operational requests.
Resolve customer issues efficiently while ensuring a high level of customer satisfaction and adherence to service standards.
Accurately document customer interactions, maintain detailed case records, and update CRM systems in a timely manner.
Communicate clearly and professionally in English, ensuring a positive and seamless customer experience.
Consistently achieve key performance indicators (KPIs), including quality, productivity, customer satisfaction, and service-level targets.
📌 International Business Executive Bengaluru
🏢 Quess
📍 Bengaluru