As the Head of IT Security , you will define and execute IT strategy while overseeing end-to-end IT operations across the region. You will combine strategic leadership with hands-on expertise in Microsoft technologies, ensuring secure, compliant, and high-performing systems that deliver measurable business value.

What You’ll Do and How You’ll Succeed

IT Strategy, Governance & Projects
Define and execute IT strategy aligned with business objectives, ensuring technology delivers measurable outcomes
Lead IT projects and initiatives, including the design and deployment of new systems and services
Collaborate with stakeholders to analyse requirements and deliver effective technology solutions
Establish governance frameworks to support compliance, risk management, and audit readiness
Develop and maintain IT policies and procedures aligned with organisational direction

Microsoft Technology Stack Leadership
Oversee Microsoft 365 services including Teams, SharePoint, Exchange, OneDrive, and Intune to enable secure collaboration
Manage Azure cloud services across compute, storage, networking, and security domains
Lead identity and access management across Active Directory, Azure AD, DNS, Remote Desktop, and Group Policy
Implement security solutions such as Microsoft Defender, Compliance Center, Azure Security Center, and advanced DLP
Drive troubleshooting, optimisation, and standardisation across the Microsoft ecosystem

IT Risk Management, Cybersecurity & Compliance
Develop and enforce IT security policies aligned with ISO 27001 and client requirements
Lead IT risk management by identifying vulnerabilities and implementing mitigation strategies
Conduct internal reviews to ensure ongoing compliance
Initiate ISO 27001 certification efforts across relevant territories
Maintain audit-ready documentation and reports for regulatory, customer, and partner requirements
Monitor threats using Microsoft and third-party tools to ensure continuous protection
Promote organisational awareness of IT security and data privacy regulations through training and communication

IT Budgeting, Procurement & Asset Management
Develop and manage IT budgets while tracking expenditure against plans
Oversee procurement of hardware, software, and services
Ensure compliance with vendor agreements and licensing requirements
Maintain accurate inventories of hardware assets and software licences




Negotiate contracts and manage vendor service level agreements

Infrastructure & Operations
Manage enterprise infrastructure including servers, networks, routers, switches, and firewalls
Ensure high availability, scalability, and cost optimisation of IT systems
Oversee both cloud and on-premise environments across multiple geographies
Drive continuous improvement in infrastructure performance and resilience

Business Continuity & Disaster Recovery
Develop and own disaster recovery and business continuity policies across people, processes, and technology
Define RTO and RPO targets and implement backup and recovery solutions such as Azure Backup, Site Recovery, and Microsoft 365 retention
Conduct regular disaster recovery drills and address identified gaps

Incident Management
Establish and enforce incident response playbooks, escalation channels, and service level agreements
Lead incident containment, investigation, and recovery efforts
Communicate effectively with leadership, clients, and regulators during incidents
Conduct root cause analysis and implement corrective actions

IT Service Management & End-User Support
Implement ITIL-based service management processes including incident, problem, change, and request management
Lead helpdesk operations to ensure timely resolution of user issues
Provide direct support for escalations when required
Organise user awareness sessions on new technologies and security practices
Track service performance using SLAs, KPIs, and user satisfaction metrics

Data Protection & Privacy
Implement and monitor controls for personal and sensitive data protection
Conduct privacy impact assessments and risk evaluations
Lead response protocols for data breaches and ensure regulatory reporting
Promote a culture of privacy awareness across the organisation
Initiate data privacy certification efforts aligned with compliance requirements

Process Automation & Continuous Improvement
Identify opportunities to automate manual processes using RPA, workflows, or scripting




Collaborate with stakeholders to optimise IT and business processes
Drive efficiency, reduce errors, and embed a culture of continuous improvement

Leadership & People Management
Build and lead a high-performing IT team across multiple regions
Define team structures, roles, and succession plans
Mentor and develop team members to strengthen capability and performance
Foster a culture of collaboration, accountability, and service excellence

We’d Love to Hear From You If…

Experience
You hold a Bachelor’s or Master’s degree in IT, Computer Science, Information Systems, or a related field, or equivalent experience
You have 15+ years of IT experience, including at least 7 years in leadership roles
You have proven experience managing multi-regional IT operations, compliance, and vendor relationships

Technical Expertise
You have robust expertise in Microsoft technologies including Microsoft 365, Azure, Intune, Advanced DLP, and Windows administration
You have solid knowledge of network infrastructure components such as routers, switches, and firewalls
You have hands-on experience with ISO 27001 and information security standards
You hold certifications such as ITIL, ISO 27001 Lead Implementer, CISSP, CISM, or CISA as an advantage

Ways of Working
You think strategically while applying strong analytical and business acumen
You demonstrate strong project management and stakeholder collaboration skills
You lead with clarity, confidence, and sound decision-making
You bring deep technical troubleshooting capability across Microsoft and enterprise infrastructure environments
You balance long-term strategy with effective operational execution

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Who We Are

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.

This approach is possible through our partnership with leading global technology providers and internal R&D; teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

📌 Head of IT Security (India) (Bengaluru)
🏢 Thakral One
📍 Bengaluru