To manage and grow key customer accounts, build robust relationships, achieve sales targets, and ensure excellent customer service.
Key Responsibilities
Manage and maintain relationships with key customers.
Achieve monthly and yearly sales targets.
Generate repeat business and increase sales from existing accounts.
Identify recent business opportunities within key accounts.
Regularly follow up with customers for orders and payments.
Understand customer requirements and provide suitable product solutions.
Handle customer queries and resolve issues promptly.
Track sales, orders, payments, and account performance.
Prepare regular sales and account reports.
Ensure customer satisfaction and long-term business relationships.
Key Skills
Good communication and negotiation skills.
Strong sales and relationship-building abilities.
Target-oriented and proactive approach.
Good follow-up and problem-solving skills.
Ability to manage multiple accounts effectively.
Basic knowledge of MS Excel and reporting.