Leading MNC Hiring Order Management & Customer Support (Voice)

We are hiring experienced specialists for an Order Management & Customer Support – Voice Process prospect with a Leading MNC in Bangalore.

Job Details

Role: Customer Service Associate – Voice / Order Management

Location: Bangalore

Work Mode: Work From Office

Experience: 1–3 Years

CTC: Up to 7 LPA, based on relevant experience, current CTC and interview performance

Working Days: 5 Days

Week-Offs: 2 Days

Shifts: Rotational Shifts

Cab Facility: Two-Way Cab Facility as per company policy

Key Responsibilities
Handle customer interactions through voice support.
Manage customer queries related to orders, fulfilment, delivery and order status.
Support end-to-end order management activities.
Coordinate with internal teams for timely order processing and fulfilment.
Resolve order-related issues and customer concerns within defined timelines.
Maintain accurate records of customer interactions and order updates.




Follow established processes, quality standards and escalation procedures.
Ensure timely resolution of customer queries and maintain service quality.

Candidate Requirements
1–3 years of relevant experience in Customer Service / Customer Support / Voice Process.
Experience in Order Management / Order Fulfilment is preferred.
Exposure to E-Commerce / B2B operations will be an advantage.
Valuable verbal communication and customer-handling skills.
Willingness to work in rotational shifts.
Must be comfortable working from the office in Bangalore.

Key Skills Order Management | Customer Service | Customer Support | Voice Process | Order Fulfilment | E-Commerce | B2B | Order Processing | Customer Handling | Communication Skills

Interested and eligible candidates can apply with their updated resume.

Recruitment Team

HCSIPL

📌 Leading Mnc Hiring Order Management Customer Support Voice Bengaluru (India)
🏢 Hindustan Consulting Services India
📍 India