We are looking for an enthusiastic and customer-focused Kannada Telecaller to handle customer calls, explain products/services, generate leads, and provide appropriate information to customers in Kannada.
Key Responsibilities
Make outbound calls to customers and prospective clients.
Handle inbound customer calls and respond to queries professionally.
Communicate with customers in Kannada and understand their requirements.
Explain products, services, offers, and company processes clearly.
Generate and follow up on leads through regular calls.
Maintain accurate records of calls, customer details, and follow-ups.
Convert interested prospects into customers wherever applicable.
Follow up with existing customers and maintain valuable customer relationships.
Achieve daily and monthly calling and performance targets.
Escalate customer complaints or complex issues to the concerned team.
Follow company policies, calling guidelines, and quality standards.
Requirements
Excellent spoken Kannada communication skills.
Valuable interpersonal and convincing skills.
Basic computer knowledge.
Ability to handle customer conversations confidently.
Valuable listening and problem-solving skills.
Target-oriented and self-motivated.
Freshers are welcome; telecalling/customer service experience is an advantage.
Preferred Skills
Kannada fluency – Mandatory
Basic English communication – Preferred
Customer handling skills
Lead generation and follow-up skills
Basic MS Office/CRM knowledge
Salary & Benefits
Salary: ₹[Salary Range] per month
Incentives based on performance/target achievement.
Training will be provided for eligible freshers.
Career growth opportunities.
Full-time employment.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Kannada Voice Process Bengaluru
🏢 Sara infotech
📍 Bengaluru
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