30 Aug
|
Celebration Flix
|
India
30 Aug
Celebration Flix
India
Celebration Flix | Kalkaji, New Delhi
Operations & Business Manager
Experience: 3–7 Years
Job Type: Full time | On-Site
About Celebration Flix
Celebration Flix is a premium Private Celebration Studio offering private movie screenings, birthdays, anniversaries, date nights, proposals, surprises, food, décor, photography and customized celebration experiences.
Job Overview
We are looking for a Studio Operations & Business Manager who can independently manage the complete studio operations, team and business performance.
The ideal candidate should be a strong people manager, customer-service professional and sales-oriented leader who can take ownership of the complete customer journey.
Key Responsibilities
Manage day-to-day operations of the studio.
Lead and supervise all studio staff, including duty allocation, attendance and performance.
Handle customer enquiries, bookings, follow-ups and sales conversion.
Achieve monthly revenue and booking targets.
Ensure smooth execution of birthdays, anniversaries, proposals, date nights and private screenings.
Coordinate décor, food, photography, gifts and other vendors.
Maintain premium customer experience and handle complaints effectively.
Manage inventory, operational requirements and basic cash/payment coordination.
Monitor daily bookings, sales, collections and staff performance.
Identify opportunities for upselling, repeat bookings and referrals.
Ensure the studio maintains high standards of cleanliness, presentation and service.
Candidate Requirements
3–7 years of experience in Hospitality, Events, Hotels, Restaurants, Banquets, Entertainment, Cinema, Retail or Customer Experience.
Strong team management and leadership skills.
Excellent communication and customer-handling skills.
Good sales, negotiation and problem-solving ability.
Comfortable working in a rapid-paced, customer-facing environment.
Basic knowledge of Excel/Google Sheets.
Willing to work weekends and according to booking requirements.
Location: Kalkaji, New Delhi Experience: 3–7 Years
Employment: Full-Time, In office
Pay: ₹15,714.46 - ₹78,659.15 per month
Advantages
Cell phone reimbursement
Food provided
Work Location: In person
📌 Operations & Business Manager Kalkaji (India)
🏢 Celebration Flix
📍 India