Role & responsibilities

Key Responsibilities
Handle enquiries from customers through calls, digital campaigns, website enquiries, and other lead sources.
Make outbound calls to prospective customers and generate interest in the company's real estate projects.
Understand customer requirements such as budget, preferred location, property type, and investment purpose.
Explain project details, location advantages, pricing, amenities, payment plans, and other relevant information to customers.
Qualify leads based on customer requirements, budget, purchase intent, and timeline.
Schedule site visits and coordinate with the Sales Team for further follow-up.
Follow up with prospective customers regularly through calls and WhatsApp.
Maintain accurate and updated customer information in the CRM / lead management system.
Ensure timely follow-up on all assigned leads.
Coordinate with the Sales Team and Team Leader regarding qualified leads and site visit requirements.
Track lead status and update call remarks, follow-up dates, and customer responses.
Achieve daily, weekly, and monthly calling and lead-generation targets.




Work towards achieving site visit and conversion targets.
Handle customer queries professionally and provide accurate project information.
Maintain a positive and skilled relationship with prospective customers.
Prepare and share daily/weekly reports as required by the Team Leader or Head.

Key Performance Indicators (KPIs)
Number of calls made per day
Lead qualification rate
Qualified leads generated
Site visits scheduled
Site visit conversion
Follow-up effectiveness
Lead-to-sales conversion
CRM data accuracy and timely updates
Achievement of monthly targets

Preferred candidate profile
Confident and comfortable speaking with customers over the phone.
Highly energetic and target-driven.
Willing to make a high volume of calls and conduct regular follow-ups.
Prior experience in real estate pre-sales or property sales will be an advantage.
Robust ability to convert enquiries into qualified leads and site visits.
Qualified attitude with a customer-focused approach.

📌 Pre Sales Executive Chennai
🏢 AADHITHYA MOHAN PROPERTIES
📍 Chennai