We are seeking a highly experienced and dynamic professional for the position of Dy, Manager/Manager/Sr. Manager/DGM Operations (MICE). The ideal candidate should have solid expertise in international MICE operations, contracting, corporate handling, and vendor management with excellent industry relationships.

Key Responsibilities

Outbound MICE & Group Operations
Handling complete outbound MICE operations and logistics
Managing large international groups (50 to 5000 passengers)
Experience in escorted international/domestic group handling
Designing innovative MICE destinations and logistics feasibility
Ensuring seamless on-ground support and execution

Vendor & Network Management
Strong network with DMCs, hoteliers, transporters & vendors
Maintaining relationships with international DMCs and suppliers
Negotiating competitive rates and ensuring quality delivery
Staying updated on global travel products and destinations

Corporate Sales & Business Development
Building and maintaining solid corporate relationships
Preparing tailor-made itineraries & presentations for corporates




Converting leads through relationships and service excellence
Creating new markets and business opportunities
Maintaining business pipeline and achieving sales targets

Operations & Client Servicing
Overseeing complete file operations of confirmed business
Ensuring impeccable customer service and delivery
Handling last-minute changes and operational challenges
Coordinating with internal teams for smooth execution
Maintaining high turnaround time and client satisfaction

Accounts & Documentation
Maintaining accounts payable/receivable records
Invoicing and budget planning support to corporates
Knowledge of international visa processes
Maintaining operational and financial records

Ideal Candidate Profile

15+ years in travel industry with outbound MICE expertise

Robust corporate and vendor network

Experience handling large international groups

Excellent leadership, negotiation & communication skills

Ability to manage pressure and deliver premium service

Strategic thinker with business development mindset

📌 Mice Operations New Delhi
🏢 Skh Global Travels
📍 New Delhi