Responsibilities
Customer focal: Act as the main liaison between the customer and internal teams, ensuring transparent communication and prompt resolution of concerns.
Adapts to diverse client personalities, evolving expectations, and product updates.
Demand analysis: Analyse historical sales data, market trends, and seasonal patterns to estimate future product demand. Ensure production and supply chain capabilities align with project timelines and delivery expectation.
Order Management: Continuously track actual demand vs. forecast and adjust plans accordingly to stay agile and responsive
Inventory Management: Ensure optimal stock levels by balancing supply with anticipated demand, minimizing overstock and stockouts
Customer Collaboration:
Identify potential risks and work with customer upfront to get the orders adjusted to ensure there is no impact on delivery & performance
QMS: Knowledge of AS9100. Ensure all Project Management QMS procedures are followed for Internal and External Audit readiness
Shipments: Responsible for daily sales to achieve the budgeted revenue
Order Tracking: Ensure tracking and updating the shipments status with customers
Desired Skills/Competencies
Project Management with desired Aerospace domain knowledge. PMP certification is an added advantage
Proactive and solution-focused
Proficiency in Excel and forecasting tools;
experience with SAP systems is a plus.
Excellent communication and collaboration skills
Comfortable working under pressure and should be able to multitask.