– Sales Back Office Executive

Designation: Back Office Executive

Department: Back Office

Location: Ahmedabad / Changodar

Key Responsibilities
Receive inquiries through Email and Company Phone with required details and coordinate with the concerned Sales Person regarding the same.
Enter all inquiries accurately into the ORECS software and follow up with the respective Sales Person.
Maintain a proper Manual Inquiry Register with details such as:
Company Name
Address
Contact Person
Contact Number
Requirement
ORECS ID
Date
Inquiry Source
Allotted Sales Person
Prepare and send Fresh and Required Quotations to customers through Email or Courier after taking the required details.
Prepare Order Confirmation for confirmed orders and send it to the customer through Email/Courier. Follow up for the customer's signed and stamped copy.
Prepare Proforma Invoices for advance payments against confirmed orders.
Check Emails regularly and handle Email Correspondence with RB, HP and Customers.
Follow up on RFQ (Request for Quotation) and make timely reminders to the concerned party.
Prepare and maintain Payment Follow-up and outstanding-related records.




Maintain and update MIS Reports, including:
Inquiry vs. Allocation
Sales Order vs.

Dropped

Inquiry
Inquiry Status Reports
Sales Person-wise Inquiry Reports
Prepare and submit regular Inquiry and Sales Reports to Management.
Coordinate with Sales Persons regularly and ensure timely follow-up on pending inquiries and customer requirements.

Required Skills
Good communication and coordination skills
Valuable knowledge of MS Excel and MS Office
Basic understanding of sales coordination and inquiry management
Good follow-up and customer handling skills
Ability to maintain records and prepare MIS reports
Valuable email drafting and correspondence skills
Knowledge of ERP/CRM software will be an advantage

Candidate Profile
Graduate in any discipline preferred
Relevant experience in Sales Coordination / Sales Support / Back Office will be preferred
Good communication skills in English and Hindi
Candidate should be organized, responsible and valuable at follow-ups

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Back Office Executive Changodar
🏢 Endeavour Instrument
📍 Changodar