About QCraft QCraft is a global leader in L2++ to L4 autonomous driving (AD) solutions, founded in Silicon Valley in 2019. Our technology powers autonomous vehicles across China, and we are now expanding globally.

Join us and be part of the autonomous driving revolution!
Position Overview
Join QCraft's global IT operations team! We're looking for IT support engineers to help our teams across India, the US, and Europe stay connected and productive. This role offers exposure to cutting-edge infrastructure and the prospect to work with a truly global autonomous driving company. Perfect for freshers looking to start their IT career.
Key Responsibilities
Provide first-line technical support to employees across global offices (India, US, Europe)
Troubleshoot hardware, software, and network issues via ticketing system
Set up and maintain workstations, laptops, and IT equipment
Manage user accounts,



email, and access permissions (Active Directory, Google Workspace)
Support video conferencing and collaboration tools (Zoom, Slack, Microsoft Teams)
Document IT processes and create knowledge base articles
Assist with IT asset management and procurement
Requirements & Qualifications
~ Diploma or Bachelor's degree in IT, Computer Science, or related field
~0-3 years of IT support experience (freshers welcome!)
~ Basic knowledge of Windows/Linux operating systems and networking concepts
~ Familiarity with IT service management tools and ticketing systems
~ Good problem-solving skills and customer service orientation
~ English communication skills required

📌 IT Knowledge Engineer (Bengaluru)
🏢 QCraft AI
📍 Bengaluru