Job Responsibilities
Welcome and assist patients, attendants, and visitors.
Handle calls, enquiries, and doctor appointments.
Manage patient registration and front-office documentation.
Guide patients regarding OPD, IPD, billing, pharmacy, laboratory, and other services.
Coordinate with doctors, nursing staff, billing, and other departments.
Maintain patient records and confidentiality.
Handle patient queries and complaints professionally.
Follow hospital SOPs, policies, and NABH requirements.
Qualification
Graduate in any discipline.
Basic computer knowledge required.
Valuable communication and interpersonal skills.
Hospital/front-office experience preferred; freshers may apply.
Skills
Polite and patient-friendly behaviour.
Good communication in Hindi & English.
Basic MS Office/data-entry knowledge.
Ability to work in shifts.
Welcome and assist patient, attenders, and visitors.