Location: Delhi, Rohini (Hybrid) · Compensation: ₹20,000–30,000/month in the beginning few months, further increase over Full time conversion · Experience: Freshers & early-career (0–2 years)

About Us
We're transforming customer engagement for D2C brands on Shopify. Our all-in-one, no-code platform helps brands improve retention, increase AOV and LTV, and simplify operations replacing a messy stack of multiple apps with a single solution. Built in India, trusted by 400+ brands, and designed to scale globally.
The Role
This isn't a support job. It's a seat in the Founder's Office, working directly with the people building the company and directly with the founders and growth teams of the D2C brands we serve.
As an Account Strategy Associate, you'll own relationships with a set of merchants, understand their business deeply, and act as their strategist not just their point of contact. You'll help them get real results from our platform: better retention, higher order values, smarter engagement flows. When they win, we win.
If you're a sharp college grad who gets the D2C world,



is comfortable around technology, and wants to learn how excellent companies are actually built from the inside this is for you.

What You'll Actually Do
Own your merchants. Be the go-to person for a portfolio of D2C brands. Understand their goals, their catalog, their customers, and where they're stuck.
Consult, don't just coordinate. Study each brand's performance and recommend strategies loyalty programs, product bundles, cart optimizations, engagement campaigns that move their numbers. Then help them implement those strategies on our platform.
Drive results. Track what's working. Adoption, repeat purchase rate, AOV, retention. Your job is to make merchants succeed, so they stay and grow with us.
Retain and expand. Spot early signs of a merchant losing interest and step in before they churn. Find natural opportunities to help them do more with the platform.
Be the voice of the customer. You'll h

📌 Founder's Office Account Manager (India)
🏢 YourToken
📍 India